Cookie Policy
Effective 13 December 2026. Last updated 13 December 2026.
This Cookie Policy explains how Shipzobuy Global Brands represented by YUANHUBUY TECHNOLOGY LIMITED ("Shipzobuy") uses cookies and similar technologies on its website and web application. It should be read together with our Privacy Policy. It reflects Article 5(3) of the EU ePrivacy Directive 2002/58/EC as implemented in each Member State, the UK Privacy and Electronic Communications Regulations 2003, the GDPR and UK GDPR, the Swiss FADP, the CCPA and other US state privacy laws, Brazil's LGPD, and comparable laws in Asia-Pacific and elsewhere.
1. What cookies and similar technologies are
Cookies are small text files stored on your device by your browser. Similar technologies include local storage, session storage, pixels and software development kits. In this policy, "cookies" refers to all of them. First-party cookies are set by Shipzobuy; third-party cookies are set by another provider.
2. How we ask for consent
On your first visit, we show a banner offering Accept all, Reject all and Customize, presented with equal prominence. Only strictly necessary cookies are used until you choose. Optional categories are off by default, and closing or ignoring the banner is not treated as consent.
Your choice is stored in the sz_consent cookie for 6 months, after which we ask again. We also ask again if we materially change the cookies we use. For accountability, we keep an anonymous record of each choice (a random identifier, the choices, the date and the policy version), without your IP address.
You can change or withdraw your consent at any time, as easily as you gave it, by choosing Cookie settings at the foot of every page or the button below. Withdrawing consent does not affect the lawfulness of processing before withdrawal, and we delete Google analytics and advertising cookies already set on our domain when you withdraw consent for them.
3. Categories of cookies
- Strictly necessary: required to provide the service you request, such as signing in, security, remembering your cookie choices, keeping a chat you started, and settings you choose. They are exempt from consent under Article 5(3) of the ePrivacy Directive and Regulation 6(4) of PECR.
- Functional: optional features and preferences. Used only with your consent.
- Analytics: statistics about how the site is used, such as Google Analytics. Used only with your consent.
- Marketing: measuring and personalising advertising, such as Google Ads. Used only with your consent.
At the effective date of this policy, Shipzobuy does not use any functional, analytics or marketing cookies that require consent. The analytics and marketing entries below describe the cookies that would be set if we enable those Google services in future; they will never be set without your consent.
4. Cookies we use
Strictly necessary
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| sz_consent | Shipzobuy | Stores your cookie choices and an anonymous consent id | Cookie (first party) | 6 months |
| Sign-in token | Shipzobuy | Keeps you signed in | Local storage | Until you sign out |
| App settings | Shipzobuy | Connects the site to its backend securely | Local storage | Persistent |
| app-mfa-pkce:* | Shipzobuy | Protects the sign-in and two-step verification flow | Session storage | Until the tab closes |
| postai_visitor, postai_claim | Shipzobuy | Keeps the sales chat you started and lets you move it into your account after signing in | Local storage | Until cleared |
| sidebar_state | Shipzobuy | Remembers whether you collapsed the dashboard menu | Cookie (first party) | 7 days |
| Print guide preference | Shipzobuy | Remembers that you hid the printing guide | Local storage | Until cleared |
| Support Board cookies and storage | Support Board (cloud.board.support) | Run the live support chat, only when you open it | Cookies / local storage (third party) | Set by Support Board |
| Stripe cookies | Stripe | Fraud prevention on the Stripe payment page, only when you top up your wallet | Cookies (third party, on stripe.com) | Set by Stripe |
Functional
Analytics
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga, _ga_<id> | Google (Google Analytics 4) | Distinguish visitors and sessions. Only if Shipzobuy enables Google Analytics and you consent | Cookie | Up to 13 months |
Marketing
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _gcl_au, _gcl_* | Google (Google Ads) | Measure ad conversions. Only if Shipzobuy enables Google Ads and you consent | Cookie | Up to 90 days |
5. Google Consent Mode v2
We implement Google Consent Mode v2. Before any other script runs, the consent states ad_storage, ad_user_data, ad_personalization, analytics_storage, functionality_storage and personalization_storage are set to denied for every visitor, and ads_data_redaction is enabled. When you make a choice, we update those states accordingly: analytics consent grants analytics_storage; marketing consent grants ad_storage, ad_user_data and ad_personalization; functional consent grants functionality_storage and personalization_storage.
We use Consent Mode in its "basic" form: Google tags are not loaded at all until you consent to analytics or marketing, so no data, including cookieless pings, is sent to Google before consent. This also supports the consent requirements of Google's EU User Consent Policy and the Digital Markets Act for visitors in the EEA and UK. Information about how Google uses data is available at policies.google.com/technologies/partner-sites .
6. Global Privacy Control and "Do Not Track"
If your browser sends a Global Privacy Control (GPC) signal, we treat it as a valid request to opt out of the sale or sharing of personal information and of targeted advertising under the CCPA and other US state laws: marketing cookies remain off and cannot be switched on from that browser. There is no common standard for interpreting "Do Not Track" signals; we rely on GPC and the choices you make in our banner.
7. Browser controls
Most browsers let you view, delete and block cookies. Blocking strictly necessary cookies may prevent you from signing in or using parts of the Service. Guidance is available from your browser provider, for example for Chrome, Firefox, Safari and Edge.
8. Third-party features
Some features load content from third parties that may set their own cookies under their own policies, only when you use the feature: the live support chat (Support Board), the payment page for wallet top-ups (Stripe), sign-in with Google (Google), and, inside the Shopify admin, the Shipzobuy Shopify app (Shopify). Please see those providers' privacy and cookie notices.
9. Changes and contact
We will update this policy when the cookies we use change, and ask for your consent again where required. Questions can be sent to dpo@shipzobuy.com.